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With programming accredited by: |
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POSITION ANNOUNCEMENT
JOB TITLE:
Crisis Intervention Counselor
STATUS:
Full-time
CLASSIFICATION:
Hourly
FACILITY:
OHNRS
POSITION RESPONSIBILITIES:
Responsible for providing time limited,
individual counseling and referral services for clients perceived to be in
crisis.
JOB RESPONSIBILITIES:
Essential functions of this job include, but are not limited to:
Is available resource to caseworkers and other staff who may be seeking either consultation and/or intervention for a client perceived to be in crisis.
Provides face-to-face counseling interventions for crisis stabilization.
Provides client evaluations and makes recommendations for appropriate services.
Communicates recommendations to appropriate staff.
Assists with referrals to outside agencies, (i.e., mental health services).
Keeps appropriate, accurate, organized and legible documentation
Ensures the confidentiality of client records in accordance with existing laws, regulations and Agency policies and procedures.
COMMUNICATION AND INTERPERSONAL SKILLS
Facilitates and maintains productive communication while maintaining a professional, prosocial relationship with clients and employees.
Maintains appropriate boundaries with clients and employees as outlined in Agency Code of Ethics and other policies.
Expresses empathy regarding client situations as appropriate.
Recognizes antisocial thinking and behaviors. Addresses them immediately, positively, and in a non-threatening manner.
Acknowledges clients’ prosocial behaviors and generates a reward report if warranted.
De-escalates potentially volatile situations between clients when necessary utilizing cognitive-based intervention strategies.
Effectively communicates pertinent information at shift change to co-workers and/or program management staff (i.e., client hospitalizations, suicide watches, federal incident reports, AWOL /escaped clients, unknown whereabouts).
Maintains telephone coverage during hours on duty. Answers calls courteously and professionally, directs calls appropriately, and takes accurate messages as necessary.
Interacts professionally with employees, visitors, guests, law enforcement, court, and safety personnel.
MODELING SKILLS
Speaks positively about the program, Agency, and employees.
Speaks positively about programming, law enforcement, courts, and the law in general.
Displays prosocial thinking and prosocial behavior.
Demonstrates respect toward employees and clients.
KNOWLEDGE
Assists clients in role playing difficult situations to achieve a more positive result.
Assists clients in efforts to problem solve.
*Demonstrates an understanding of the principles of cognitive-behavioral therapy.
*Demonstrates an understanding of the principles of social learning.
OTHER
Ensures clients’ rights are upheld. Maintains client and staff confidentiality according to Agency policies and procedures; state law; and federal regulations to include Confidentiality on Alcohol and Drug Abuse Patients Records, 42 C.F.R. Part 2 and the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), 45 C.F.R. Parts 160 and 164.
Obtains required training hours on an annual basis.
Attends staff meetings and required training sessions.
This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties requested by his/her supervisor.
Regular work schedule of 40 hours per week.
*Duties marked with an asterisk apply to What Works programs only.
PHYSICAL DEMANDS:
While performing the duties of this job, the
employee is regularly required to talk and hear. The employee frequently is
required to sit. The employee is occasionally required to stand; walk; use
hands to finger, handle, or feel; reach with hands and arms; climb or balance;
and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or
move up to 10 pounds. Specific vision abilities required by this job include
close vision, distance vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT:
While performing the duties of this job, the
employee is occasionally exposed to outside weather conditions. The noise level
in the work environment is usually moderate.
QUALIFICATIONS:
Master’s degree in Psychology, Counseling,
Social Work or related field. Appropriate licensure required and must be
maintained. Must possess excellent written and verbal communication skills.
Must have the ability to effectively work with Agency employees, outside
contacts, and a diverse client population.
STARTING
RATE:
$15.00 per hour
(May consider employees currently at a higher rate based on their job
performance and experience)
CONTACT:
Ashlee Slinger, Recruitment Assistant
Employees of Oriana, House, Inc.,
should submit a letter of interest. Please refer to the Operations Manual (Recruitment
Procedures and Position Announcements, 3003) regarding the complete
requirements for letters of interest. Please be aware, if the employee does not
meet the requirements, a supervisor may choose not to interview him/her.
Outside Applicants can:
1. E-mail a resume to AshleeTSlinger@orianahouse.org; OR
2. Fax a resume to: (330) 996-2233, attention Human Resources Department; OR
3. Complete a job application at 885 East Buchtel Avenue, Akron, OH 44305
(Monday through Friday, 8:00 AM to 4:30 PM)
DEADLINE:
Wednesday, November 12, 2008 @ 5:00 PM
All persons and organizations having occasion to refer clients for services or to recommend Oriana House are advised to do so without regard for race, national origin, disability, age, sex, or religion. |
DRUG-FREE WORKPLACE |